Introduction and objectives: The trauma foundation (FT) promotes training, with scientific support through a Scholarship Program. From 2009 to 2015, TF awarded 7,021 scholarships to 3,944 professionals (1.8 scholarship/person with an average of 1000 scholarships/year), registering an absenteeism (nonattendance) of 18.2%. The objective of the present work was to analyze the causes of absenteeism and to implement strategies to reduce it. Methods: An online survey was prepared with 12 multiple choice questions, which was sent to the 756 absentees who had email (the total number of absentees was 1,184), of which 168 (22%) responded. Results: Of the total survey responses, 66.7% were women and most of the respondents were in the age range of 31–40 years (34.5%). 51.8% were doctors, and 44% reported having a formal employment relationship. The causes of absenteeism: 39.9% due to challenges at work; 14.9% for personal reasons; 3% due to lack of time to study; 3% due to lack of interest in the course; 2.4% due to difficulties in accessing/downloading the reading material and 36.9% did not specify. 15.5% responded that they had been absent in more than one course, 15.5% that they did not remember which course they were absent and 12.5% mentioned ACLS®. Conclusion: The results of the survey allowed us to create strategies to reduce absenteeism. Since the main cause of absenteeism was work-related issues, it is necessary to negotiate with the health authorities to provide protected time to the scholars to leave work and attend the courses (through replacements, permissions or flexibility in work hours). Despite the Scholarship Program eliminating one economic barrier (training costs are paid for), we observed that it is not enough to guarantee access to the courses. This finding does not eliminate the importance of promoting individual commitment of the scholars to attend the training and reduce absenteeism, with the aim of improving the performance of their role in the healthcare field.